How to Use eCitizen Kenya

April 24, 2026 1 min read

📋 Disclaimer: This guide is for educational purposes only. We are not affiliated with any government agency. Always verify information on official government websites and consult a professional for legal or financial advice.

How to Use eCitizen Kenya for ID, Passport and Land Services

Access over 200 government services including passport, ID, land search, and police clearance.

What You Need

National ID card
M-Pesa account with funds
Email address
Passport photo (35mm x 45mm)

Step 1: Go to eCitizen Portal

Visit ecitizen.go.ke (official only!)

Step 2: Create Account

Enter ID number, name, email, phone. Verify with OTP.

Step 3: Select Service

Choose from Immigration (passports), Lands, NTSA, Police, etc.

Step 4: Pay via M-Pesa

Paybill 222222, account number = your eCitizen reference number.